Terms & Conditions

Terms and Conditions of Motor City Supplies. 

Business Information: 

  • Legal Name: Motor City Supplies.
  • Business Address: Motor City Supplies 32505 Industrial Dr, Madison Heights, MI 48071
  • Contact Email: online@motorcitysupplies.com
  • Contact Phone Number: 1-855-CHAMPRO 

Website Information: 

Products and Services: 

  • We specialize in wholesale foodservice packaging, janitorial equipment, and industrial packaging. 

Pricing and Payment: 

  • Prices are determined through quotes and negotiations with account managers for current customers. 
  • Currency: CAD (Canadian Dollars) 
  • Payment methods are as per the terms agreed upon with customers. 

Shipping and Delivery: 

  • Shipping costs are based on customers' agreed-upon terms, including Motor City Supplies fleet delivery minimum orders and fuel surcharges. 
  • Estimated delivery time is determined by the customers' local delivery schedule, product availability, and agreed-upon terms. 
  • International shipping is handled on a case-by-case basis, subject to agreements between the customer and Motor City Supplies. 

Returns and Refunds: 

  • Returns and refunds are processed on a case-by-case basis through contact with the customers' account manager or customer service. 

Privacy and Data Protection: 

  • Customer information is collected and used for business purposes, including personalizing the customer experience, improving website functionality, processing transactions, and sending marketing materials. 
  • Cookies are used on the website, and users can learn more about Google Analytics here. 

Intellectual Property: 

  • Intellectual property rights, including trademarks and copyrights, are handled in accordance with applicable laws. 

Dispute Resolution: 

  • Customer complaints or disputes can be addressed through account managers, customer service, or the website's chat feature.